Our services.

 
 
 

REFUGE SUPPORT SERVICES

Are you or your whānau experiencing family violence? Would you like support to help create a safer and more positive future?

Our Refuge Support Services support women and their children who are affected by family violence. Whether support is needed within our refuge or in the community, our kaimahi walk alongside whānau to help them access the support, resources, and information they need.

Support may include safety planning, advocacy, referrals, practical assistance, and ongoing support tailored to each whānau's unique situation. Our focus is on strengthening safety, restoring wellbeing, and empowering whānau to move forward with confidence and hope.


TRANSITIONAL HOUSING

Are you and your whānau experiencing housing challenges or struggling to find stable accommodation?

Our Transitional Housing service provides safe, temporary accommodation for eligible whānau while supporting them to secure long-term housing solutions.

Working alongside each whānau, our kaimahi provide practical support, advocacy, and connections to services that help build stability and independence. Our aim is not only to help whānau find a home, but to strengthen the foundations that support long-term wellbeing and positive outcomes.


Safety Programme for Tamariki

Has your child been affected by family violence? Would you like support to help them feel safe, valued, and confident?

Our Safety Programme for Tamariki provides a safe and supportive environment where children can explore their experiences, build resilience, and develop positive strategies for managing emotions and challenges.

Through age-appropriate learning and activities, tamariki are supported to strengthen self-esteem, understand healthy relationships, and build confidence in themselves and their future. Our focus is on helping tamariki recognise their strengths and supporting their journey towards healing and wellbeing.


PAKEKE AWHINA (Adult Safety Programme)

Have you been affected by family violence? Would you like support to build on your strengths, increase your safety, and create a positive future for yourself and your whānau?

Pakeke Awhina is a Safety Programme for Adults that supports individuals who have experienced family violence.

The programme provides a safe space for learning, reflection, and connection, where individuals are supported to strengthen their confidence, develop practical safety strategies, and better understand the impacts of violence. Through a strengths-based approach, individuals are empowered to make positive choices, enhance their wellbeing, and take steps towards a future free from violence.


HOUHOU TE RANGIMARIE (Non-Violence Programme)

Would you like to strengthen relationships, develop positive life skills, and build a healthier future for yourself and your whānau?

Houhou Te Rangimarie (Journey Towards Peace) is a non-violence programme that supports adults to create positive and lasting change in their lives.

Through guided learning and reflection, individuals are supported to strengthen communication skills, develop healthy ways of managing emotions, and build a greater understanding of respectful relationships. The programme encourages personal growth, accountability, and positive decision-making, supporting safer and healthier outcomes for individuals, whānau, and communities.


TE HURINGA Ō TE AO

Would you like to build confidence, strengthen life skills, and create positive change for yourself and your whānau?

Te Huringa o Te Ao supports individuals to recognise their strengths, develop practical life skills, and build the confidence needed to navigate life's challenges.

Through learning, reflection, and support, individuals are encouraged to develop healthy coping strategies, strengthen self-awareness, and work towards personal goals. The service promotes resilience, wellbeing, and positive decision-making while supporting stronger connections with whānau and community.


READY TO RENT

Are you preparing to rent a home and wanting to feel more confident navigating the rental market?

Ready to Rent supports individuals to develop the knowledge, skills, and confidence needed to successfully secure and maintain a tenancy.

Through practical learning and shared discussion, individuals gain a better understanding of renting, tenancy responsibilities, communicating with landlords and property managers, and preparing rental applications. The programme aims to strengthen housing readiness, build confidence, and support positive and sustainable housing outcomes.

Referrals can be made through MSD or by self-referral.


WHĀNAU RESILIENCE

Are you looking to strengthen your whānau, overcome challenges, and create positive change for future generations?

Whānau Resilience supports whānau on their journey towards safety, wellbeing, and long-term positive outcomes. We work alongside whānau to build on their strengths, identify opportunities for growth, and support them to achieve the goals that matter most to them.

We believe whānau are the experts in their own lives. Every whānau has a unique story and pathway forward, which is why whānau voice sits at the heart of this service. Together, we develop support that reflects the aspirations, strengths, and needs of each whānau, helping to create violence-free futures for current and future generations.


FAMILY VIOLENCE SUPPORT

Are you or your whānau affected by family violence and looking for support to improve safety, wellbeing, and stability?

Our Family Violence Support service provides support to individuals and whānau who are experiencing the impacts of family violence. Working alongside whānau, our kaimahi focus on immediate safety, risk reduction, practical support, and connections to services that can help create positive change.

Through partnerships with family harm response agencies, including MDCAT and Whāngaia Ngā Pā Harakeke, we support whānau to navigate challenges, strengthen resilience, and work towards safer and healthier futures.